.support-page .page-heading{margin-bottom:28px}.support-page .page-heading .eyebrow{display:none}.support-heading-actions{display:flex;gap:20px;align-items:center}.support-identity{font-size:12px;color:var(--muted);margin:0;overflow-wrap:anywhere}.support-page[data-support-role=customer] .support-identity{display:none}.support-guest{padding:38px;border:1px solid var(--line);border-radius:9px;background:var(--surface);max-width:580px}.support-guest h2{margin-bottom:15px}.support-guest p{color:var(--muted)}.support-guest .button{margin:8px 0 20px}.support-layout{display:grid;grid-template-columns:360px minmax(0,1fr);min-height:650px;border:1px solid var(--line);border-radius:10px;background:var(--surface);overflow:hidden}.support-tickets{padding:20px 12px;border-right:1px solid var(--line);min-width:0}.support-filters{display:flex;align-items:center;gap:10px;padding:0 7px 16px}.support-filters select{min-height:40px;padding:9px 12px;font-size:12px;border-color:var(--line)}.support-refresh{width:38px;height:38px;border:1px solid var(--line);border-radius:7px;background:transparent;font-size:22px;flex-shrink:0}.ticket-item{display:flex;flex-direction:column;text-align:left;width:100%;border:0;border-bottom:1px solid var(--line);background:transparent;border-radius:0;padding:20px;gap:8px;color:var(--ink);position:relative}.ticket-item.active,.ticket-item[aria-pressed=true]{background:var(--accent-soft);border-radius:8px;border-bottom-color:transparent}.ticket-item.active:before,.ticket-item[aria-pressed=true]:before{content:'';position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:3px;background:var(--accent)}.ticket-item strong{font-size:17px;font-weight:800;overflow-wrap:anywhere}.ticket-item p{margin:0;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;width:100%;color:var(--muted)}.ticket-item small{color:var(--muted);font-size:11px}.ticket-item .ticket-state{font-size:12px;color:#8bb5ff;align-self:start;background:#1b3558;border-radius:15px;padding:4px 9px}.support-conversation{min-width:0;padding:0;display:flex;flex-direction:column}.support-placeholder{display:grid;place-content:center;text-align:center;min-height:600px;gap:14px;color:var(--muted)}.support-placeholder svg{margin:auto}.support-placeholder h2{color:var(--ink)}.support-placeholder p{font-size:14px}.support-conversation>#support-thread{display:flex;flex-direction:column;min-height:650px;height:100%}.support-thread-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:23px 25px;border-bottom:1px solid var(--line)}.support-thread-heading h2{font-size:21px;overflow-wrap:anywhere}.support-thread-heading .ticket-state{font-size:12px;margin:6px 0 0;color:var(--muted)}.support-thread-heading .eyebrow{display:none}.support-thread-heading button{font-size:13px;white-space:nowrap;margin-top:3px}.support-messages{display:flex;flex-direction:column;gap:24px;flex:1;min-height:340px;max-height:620px;overflow:auto;padding:22px 26px;scrollbar-width:thin;scrollbar-color:#465164 transparent}.support-message{max-width:80%;border-radius:10px;padding:14px 17px;background:var(--raised);font-size:15px;align-self:flex-start;min-width:130px;overflow-wrap:anywhere}.support-message p{margin:0;white-space:pre-wrap;font-size:15px;line-height:1.6}.support-message.outgoing-message{align-self:flex-end;background:#193456}.support-message.incoming-message{align-self:flex-start;background:var(--raised)}.support-message-meta{display:flex;align-items:center;justify-content:space-between;gap:22px;margin-bottom:9px;font-size:11px;color:var(--muted)}.support-message-meta strong{font-size:11px;font-weight:800;color:#bfd0e8}.support-message-meta time{white-space:nowrap}.support-chat-form{padding:12px 23px 20px;margin-top:auto}.support-composer{display:flex;align-items:flex-end;gap:12px;border:1px solid #445066;background:var(--bg);border-radius:10px;padding:10px}.support-composer:focus-within{border-color:#6fa6fc}.support-composer textarea{border:0;background:transparent;resize:none;min-height:36px;max-height:150px;padding:8px 10px;font-size:15px;line-height:1.45}.support-composer textarea:focus{outline:none}.support-icon-button{width:36px;height:36px;display:grid;place-items:center;padding:7px;border:0;border-radius:50%;background:transparent;color:var(--muted);flex-shrink:0}.support-icon-button svg{width:22px;height:22px}.support-send-button{background:var(--accent);color:white;width:40px;height:40px}.support-send-button:hover{background:var(--accent-hover)}.support-photo-previews{display:flex;flex-wrap:wrap;gap:10px;padding:10px 0}.support-photo-preview{position:relative}.support-photo-preview img{width:75px;height:70px;object-fit:cover;border-radius:8px}.support-photo-preview button{position:absolute;right:0;top:0;border:0;border-radius:50%;width:23px;height:23px;background:var(--bg);color:var(--ink)}.support-message-photos{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}.support-message-photos a{display:block;max-width:250px}.support-message-photos img{max-width:100%;max-height:250px;border-radius:7px;object-fit:contain}.support-contact{margin:20px 0 0;font-size:12px}.support-empty{padding:28px 20px;color:var(--muted);font-size:14px}.support-form-actions{display:flex;gap:25px;align-items:center;margin-top:25px}#support-compose{padding:30px;max-width:650px}#support-compose h2{margin-bottom:12px}#support-create-form label{margin-top:25px}#support-first-message{font-size:15px;min-height:140px}#support-closed-note{padding:20px 25px;margin:0;background:var(--raised);border-top:1px solid var(--line)}#support-more-messages,#support-more-tickets{font-size:12px;padding:12px}.support-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:22px}.support-summary button{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;background:var(--surface);border:1px solid var(--line);border-radius:9px;font-size:13px;gap:14px}.support-summary button[aria-pressed=true]{border-color:var(--accent);background:var(--accent-soft)}.support-summary strong{font-size:24px}.support-customer-context{display:flex;gap:35px;flex-wrap:wrap;padding:15px 25px;background:#151c27;border-bottom:1px solid var(--line);font-size:12px}.support-customer-context span{display:block;font-size:11px;color:var(--muted);margin-bottom:4px}.support-customer-context strong{overflow-wrap:anywhere}.support-page[data-support-role=admin] .support-layout{grid-template-columns:350px minmax(0,1fr)}.support-page[data-support-role=admin] .support-thread-heading{background:#1c2432}.support-launcher{position:fixed;bottom:24px;right:26px;z-index:5;width:56px;height:56px;border-radius:50%;display:grid;place-items:center;background:var(--accent);color:white;border:0;box-shadow:0 4px 16px #0005}.support-launcher:hover{background:var(--accent-hover)}.support-launcher svg{width:27px;height:27px}
@media(max-width:1150px){.support-layout,.support-page[data-support-role=admin] .support-layout{grid-template-columns:290px minmax(0,1fr)}.support-identity{max-width:200px}.support-messages{padding:22px}.support-message{max-width:90%}}
@media(max-width:850px){.support-layout,.support-page[data-support-role=admin] .support-layout{grid-template-columns:245px minmax(0,1fr)}.support-summary{grid-template-columns:repeat(2,1fr)}.support-thread-heading{padding:20px;flex-wrap:wrap}.support-thread-heading h2{font-size:19px}.support-chat-form{padding:12px 16px 18px}.support-composer{gap:5px}.support-identity{display:none}.support-messages{padding:18px}.ticket-item{padding:17px 12px}}
@media(max-width:600px){.support-page .page-heading{flex-wrap:wrap;align-items:flex-start}.support-heading-actions .button{font-size:13px;min-height:44px;padding:10px 15px}.support-page .page-heading h1{font-size:28px}.support-page .page-heading .muted{font-size:13px}.support-layout,.support-page[data-support-role=admin] .support-layout{grid-template-columns:1fr;min-height:0}.support-tickets{padding:12px;border-right:0;border-bottom:1px solid var(--line)}.support-filters{padding:0 0 12px}.support-tickets #support-list{display:flex;gap:10px;overflow-x:auto;max-height:185px;padding-bottom:3px;scrollbar-width:thin}.ticket-item{width:215px;flex-shrink:0;border:1px solid var(--line);border-radius:8px;padding:14px 16px}.ticket-item strong{font-size:14px}.ticket-item small{font-size:10px}.support-placeholder{min-height:280px}.support-conversation>#support-thread{min-height:440px}.support-thread-heading{padding:18px 16px;gap:12px}.support-thread-heading h2{font-size:18px}.support-thread-heading button{font-size:12px}.support-messages{padding:18px 16px;gap:16px;min-height:230px;max-height:430px}.support-message{max-width:90%;padding:12px 14px}.support-message p{font-size:14px}.support-message-meta{font-size:10px;gap:15px}.support-chat-form{padding:10px 12px 14px}.support-composer{gap:4px;padding:7px}.support-composer textarea{font-size:14px;padding:8px 4px}.support-send-button{width:35px;height:35px}.support-icon-button{width:30px;height:35px}.support-customer-context{padding:12px 16px;gap:15px}.support-summary{gap:10px}.support-summary button{padding:12px;font-size:12px}.support-summary strong{font-size:21px}.support-contact{font-size:11px;overflow-wrap:anywhere}#support-compose{padding:22px 16px}.support-guest{padding:24px}.support-guest h2{font-size:23px}.support-guest p{font-size:14px}.support-launcher{bottom:18px;right:18px;width:56px;height:56px}}
.ticket-number{font-size:11px;color:var(--muted);font-weight:800}.ticket-preview{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;width:100%}.ticket-item[aria-current=true]{background:var(--accent-soft);border-radius:8px;border-bottom-color:transparent}.ticket-item[aria-current=true]:before{content:'';position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:3px;background:var(--accent)}

/* Match the approved round chat launcher, not the previous headset icon. */
.support-launcher{box-shadow:0 5px 18px #176bfa3d,0 2px 7px #0005;transition:transform var(--motion-fast) var(--motion-ease),background-color var(--motion-fast),box-shadow var(--motion-fast)}
.support-launcher:active{transform:scale(.93)}
.support-composer{transition:border-color var(--motion-fast),box-shadow var(--motion-fast)}
.support-composer:focus-within{border-color:#699fff;box-shadow:0 0 0 3px #176bfa1a}
.ticket-item,.support-message-photo img,.support-photo-remove{transition:background-color var(--motion-fast),border-color var(--motion-fast),opacity var(--motion-fast),transform var(--motion-fast)}
@media(hover:hover){.support-launcher:hover{transform:translateY(-3px);box-shadow:0 8px 24px #176bfa4d,0 4px 10px #0005}.support-launcher:hover svg{transform:scale(1.06)}.support-message-photo:hover img{opacity:.9}}
.support-launcher svg{transition:transform var(--motion-fast) var(--motion-ease)}
@media(prefers-reduced-motion:reduce){.support-launcher,.support-launcher svg,.support-composer,.ticket-item,.support-message-photo img,.support-photo-remove{transition:none!important}.support-launcher:hover,.support-launcher:active{transform:none}}
.support-layout,.support-guest{background:linear-gradient(145deg,#e2eeff09,#729dff02),var(--glass-fill);border-color:var(--glass-line);border-radius:20px;backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);box-shadow:inset 0 1px 0 #e2efff0d,0 12px 30px #0207101a}
.support-message.incoming-message{background:linear-gradient(135deg,#deeeff09,#deeeff02),rgba(36,45,61,.78);border:1px solid var(--glass-line);backdrop-filter:blur(10px)}
.support-message.outgoing-message{background:linear-gradient(145deg,#4977ba21,#112f595c),rgba(26,48,79,.8);border:1px solid #85b4ff26;backdrop-filter:blur(10px)}
.support-composer,.ticket-item.active,.ticket-item[aria-pressed=true],.support-filters select{background:linear-gradient(145deg,#d8e9ff08,#8db4ff03),rgba(23,34,51,.72);border-color:var(--glass-line);backdrop-filter:blur(10px);box-shadow:inset 0 1px 0 #ffffff0b}
.support-composer{border-radius:16px}.ticket-item.active,.ticket-item[aria-pressed=true]{border-radius:14px}